Rodrigo Urbina

QUALITY ASSURANCE SUPERVISOR & SOFTWARE ENGINEER

Rodrigo Urbina

I build bulletproof software and lead high-performing teams. With 15+ years of experience delivering quality solutions for Fortune 500 companies, government agencies, and healthcare providers.

Highland, California, United States

ABOUT

I'm a Quality Assurance Supervisor and Software Engineer who has spent 15+ years ensuring that software doesn't just work—it excels.

My career spans working with universities like UCSF and City of Hope, healthcare providers, government agencies including the Department of Defense, and major automakers like Ford, Fiat, Audi, and Nissan. I've led teams, improved processes, and delivered software that makes a real difference.

What sets me apart? I don't just find bugs—I build systems that prevent them. I don't just manage teams—I elevate them. And I don't just meet requirements—I anticipate what comes next.

Led cross-functional teams using Agile/Scrum methodologies
Presented to C-level executives during critical transitions
Managed 10+ products for 30+ enterprise clients
Expanded operations into Latin American markets
Trained and mentored development teams on best practices

EXPERIENCE

2018 — 2024

Quality Assurance Supervisor

Cayuse LLC

Led daily stand-ups with cross-functional teams including QA Analysts, Developers, and Product Owners. Stepped in for Product Owners and Managers to present to the CTO and senior stakeholders. Managed a portfolio of 10+ products for 30+ clients including universities (UCSF), healthcare providers (City of Hope), and government agencies (DoD).

  • Implemented advanced QA training programs, significantly improving defect detection
  • Created user stories based on client requirements
  • Oversaw system deployments and database script executions
  • Coached new developers on coding standards and SDLC practices
MySQLSQL ServerOracleJIRAZephyrNew RelicAWS
2016 — 2018

Quality Assurance Analyst

IMEDRIS Data Corporation · Redlands

Engineered comprehensive test cases to preemptively detect software anomalies. Scrutinized and documented software bugs to facilitate swift resolution. Collaborated closely with development teams to refine and optimize software products.

  • Ensured robust product launches through proactive testing
  • Proposed strategic enhancements to elevate user experience
2015 — 2016

Software Engineer

IMEDRIS Data Corporation · Redlands

Collaborated with project management and customers to identify requirements and design solutions. Tested and deployed programs in both internal and client-side environments.

  • Authored comprehensive technical documentation
  • Troubleshot and upgraded software to industry standards
2013 — 2015

Mobile Development Team Lead

IKE ASISTENCIA · Mexico City

Led a team of 4 developers for both iOS and Android platforms. Focused on top OS market share with portfolio including major automakers (Ford, Fiat, Audi, Nissan), retailers, banks, and insurance companies.

  • Guided UX design with key stakeholders
  • Cleared hurdles to enhance team workflow
2011 — 2013

Project Development Team Lead

IKE ASISTENCIA · Mexico City

Hired and trained software developers on tools, processes, and frameworks. Managed the development, deployment, and integration of software solutions using Java framework with HTML, CSS, JS, jQuery, and AJAX.

  • Improved web applications with HTTPS/SSL security implementation
  • Localized processes across Latin America (Argentina, Venezuela, Chile, Peru)
2007 — 2011

Full Stack Developer

IKE ASISTENCIA · Mexico City

Developed visually appealing front-end architecture and functional databases/servers. Provided technical support to end users and customers for web applications including CRM and POS systems.

  • Translated designer mock-ups into production code
  • Worked as liaison with US-based clients

SKILLS

Development

  • HTML & CSS
  • JavaScript
  • Java
  • jQuery
  • AJAX
  • Front-End Development

Databases

  • MySQL
  • SQL
  • SQL Server
  • Oracle
  • Relational Databases

QA & Testing

  • Regression Testing
  • Software Quality Assurance
  • Zephyr
  • JIRA
  • New Relic

Methodologies

  • Agile
  • Scrum
  • SDLC
  • Issue Management
  • Project Management

Tools & Platforms

  • Git
  • Gitlab
  • AWS
  • Eclipse
  • IntelliJ IDEA
  • Visio

Operating Systems

  • Linux
  • Mac OS
  • iOS
  • Android

EDUCATION

Bachelor in Computer Science

Instituto Politecnico Nacional

2002 — 2006 · Mexico City

LANGUAGES

Spanish— Native
English— Fluent

GET IN TOUCH

Let's Build Something Great Together

Looking for a proven leader who can elevate your software quality and team performance? I'm currently open to new opportunities.